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Privacy Policy

Last updated: October 21, 2025

Introduction

Welcome to Recontact's Privacy Policy. Your privacy is critically important to us. This Privacy Policy explains how our mobile application and website collect, use, and protect your information.

Recontact is designed with privacy-first principles. The mobile application processes all data locally on your device, while our website uses data to enhance user experience and for analytics.

Information We Collect and Access

Mobile Application

Phone and Call Information

  • Call State and History: We access your phone's call state to detect incoming and outgoing calls in real-time, and read call logs to provide enhanced caller identification.
  • Phone Number Information: We process phone numbers to match them with your contacts and provide caller identification.

Contact Information

  • Device Contacts: We access your phone's native contacts to provide dual lookup functionality and enhanced caller identification.
  • Contact Details: Names, phone numbers, and associated information from your contact list.

Notification and Message Data

  • SMS Notifications: We intercept SMS notifications to identify message senders and provide enhanced messaging awareness.
  • WhatsApp Notifications: We access WhatsApp and WhatsApp Business notifications to identify message senders.
  • Notification Content: Limited access to notification content for sender identification purposes only.
  • Notification Access Scope: We use Android's Notification Listener to detect new notifications and extract only minimal metadata needed to identify the sender (for example, the phone number when present and the source app such as WhatsApp or the SMS app). We do not read or store the message content.
  • On-Device Processing: Phone numbers and sender identifiers extracted from notifications are processed solely on-device and are not transmitted to our servers.

Device and System Information

  • Device State: We monitor device wake state to ensure reliable call detection.
  • App Installation Status: We detect if WhatsApp or WhatsApp Business are installed to enable integration features.

Website (recontact.matsco.de)

Analytics and Tracking

  • Cookies and Local Storage: We use cookies and local storage to enhance your browsing experience, remember your preferences, and for analytics purposes. We use CookieYes to manage your consent for analytics and advertising cookies. See our Cookie Policy.
  • Facebook Pixel: We use the Facebook Pixel to track user interactions with our website, such as page views and content views. This data helps us understand the effectiveness of our marketing campaigns and improve our website.
  • Google Tag Manager: We use Google Tag Manager to manage and deploy marketing tags (snippets of code or tracking pixels) on our website. This allows us to track user behavior and gather data for analytics.

Information You Provide

  • Beta Signup: When you sign up for our Android beta program, we collect your email address and, optionally, your name. We use this information to notify you when the beta is ready and to send you updates about the program.
  • Email Contact: If you contact us via email at [email protected] or through our website link, we collect your email address and any information you include in your message. We use this information to respond to your inquiries and provide support.

How We Use Your Information

All information processing for the mobile application occurs locally on your device. We use the collected information to:

Core Functionality (Mobile App)

  • Real-time Call Detection: Identify incoming and outgoing calls as they occur.
  • Enhanced Caller ID: Match incoming calls with your contacts and call history.
  • Message Awareness: Identify SMS and WhatsApp message senders through notification monitoring.
  • Contact Integration: Provide seamless integration with your existing contacts.

Background Services (Mobile App)

  • Continuous Operation: Run background services to ensure call detection works even when the app is not actively open.
  • Notification Management: Display rich notifications with caller information and quick actions.
  • Local Push Notifications: After identifying a caller or message sender, we generate and display on-device notifications with helper information. On Android 13+, this requires the Post Notifications permission.
  • System Integration: Enable direct calling, SMS, and email actions from within the app.

Data Processing and Storage

Local Processing Only (Mobile App)

  • On-Device: All data processing occurs locally on your device.
  • No Cloud Storage: We do not store your personal information on external servers.
  • No Internet Required: Core functionality works completely offline.
  • Notifications Generated Locally: Alerts are created on your device and are not delivered via remote servers.

Data Retention (Mobile App)

  • Temporary Processing: Call and notification data is processed temporarily for identification purposes.
  • No Persistent Storage: We do not permanently store call logs, contact information, or notification content beyond what's necessary for app functionality.
  • System Integration: Data access follows standard Android permissions and is managed by your device's operating system.

Permissions and Access (Mobile App)

Required Permissions

  • Phone State Access: To detect calls and provide caller identification.
  • Call Log Access: To enhance caller identification with historical data.
  • Contacts Access: To integrate with your existing contact information.
  • Notification Access: To identify message senders from SMS and WhatsApp.
  • Post Notifications (Android 13+): To display alerts with helper information after identifying a caller or message sender.
  • Wake Lock: To keep the device awake during call processing to ensure reliable detection.
  • Vibrate: To provide haptic alerts for notifications.
  • Foreground Service: To maintain call detection while the app runs in the background.

User Control

  • Permission Management: You can revoke permissions at any time through your device settings.
  • Notification Listener: Requires explicit user permission in system notification settings.
  • Post Notifications Permission (Android 13+): You can allow or deny the app's ability to send notifications and manage them in system settings, including disabling alerts or specific notification channels.
  • Granular Control: Android's permission system allows you to control what data the app can access.

Third-Party Integration (Mobile App)

External Apps

  • WhatsApp Integration: We detect WhatsApp installations and can launch WhatsApp actions, but do not access WhatsApp's internal data.
  • System Apps: Integration with phone, SMS, and email apps through standard Android intents.
  • No Data Sharing: We do not share your data with WhatsApp, phone carriers, or other third parties.

Data Security

Security Measures

  • Local Processing (Mobile App): All sensitive data remains on your device.
  • System-Level Security: Relies on Android's built-in security and permission systems.
  • No Network Transmission (Mobile App): Personal data is not transmitted over the internet.

Your Rights and Control

Data Access and Control

  • Full Control: You maintain complete control over your data through Android's permission system.
  • Permission Revocation: You can disable any permission at any time, though this may affect app functionality.
  • Data Deletion: Uninstalling the app removes all associated data processing.
  • Transparency: This privacy policy explains exactly what data we access and why.

Functionality Impact

  • Core Features: Revoking permissions may disable related features (e.g., disabling phone access prevents call detection).
  • Graceful Degradation: The app is designed to work with whatever permissions you choose to grant.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in functionality or legal requirements. We will notify you of any material changes by:

  • Updating the "Last updated" date at the top of this policy.
  • Providing in-app notifications for significant changes.
  • Posting updates on our website.

Compliance and Legal

Platform Compliance

  • Android Guidelines: Our app complies with Google Play Store policies and Android development guidelines.
  • Permission Best Practices: We follow Android's best practices for permission usage and data access.

Regional Compliance

  • GDPR: For users in the European Union, our local-only processing approach provides strong privacy protection.
  • CCPA: For California residents, our data practices align with consumer privacy rights.
  • NDPR: For users in Nigeria, we comply with the Nigeria Data Protection Regulation requirements for data processing and user rights.
  • Local Laws: We respect local privacy laws and regulations.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

This privacy policy is specific to the Recontact mobile application and reflects our commitment to local-only data processing and user privacy.